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Move your messages back into the folder you want them to live in long-term.

But Outlook still shows the folder was last updated more than 15 mins earlier. You can see the Sync Stats for the Inbox folder aren't correct (this is missing recent emails), unless you perform any of the above steps: The Outlook Connection Status appears fine: When Outlook is autoconfigured I noticed that the Send/Receive group is configured like this by default: If I tick the check box for "Include the selected account for this group" Outlook still doesn't update the Inbox unless it's closed and reopened.

Other mail apps will show you both mailboxes (Sent and Sent Messages, for example) and they will both contain the same list of messages.

If your mail app has already created a folder called "Sent Messages" to use, prior to Nov 2018, you can fix this easily!

Go to Messages: Click Menu then go to Options then Email Settings click Menu then Folder Redirection Then select the folders you want to sync. For older messages, you need to: Set folder redirection as above If you're using BES, wait until the changes have filtered down to the device.

The way it should work is as simple as this: If your Sent folder is not syncing, then one of the above three statements must be false.

When we launched Crack 10 years ago, we set out to make it a fun and useful destination where Black Berry Smartphone owners could share their excitement and learn to unleash the full potential of their Black Berry.

A decade later, the Crack Berry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more Black Berry owners with their questions.

If you're trying to sync items already in a folder, you'll have to remove them from the folder temporarily.

Be patient and wait for the Blackberry to sync on its own.

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